Hilton Hotels' use of customer information software to identify the most profitable customers to direct services to is an example of using information systems to
A) strengthen customer intimacy.
B) differentiate their service.
C) focus on market niche.
D) increase efficiency.

Question

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The Answer of Hilton Hotels' use of customer information software to identify the most profitable customers to direct services to is an example of using information systems to
A) strengthen customer intimacy.
B) differentiate their service.
C) focus on market niche.
D) increase efficiency.

Hilton Hotels' Use of Customer Information Software to Identify the Most