Social media is a communications tool which should not be used to ________.
A) publish one-way messages from managers to employees
B) connect with customers
C) manage human resources
D) tap into innovation and talent

Question

Quizplus · Accepted Answer

Social media is not merely a platform for one-way communication, but rather a two-way communication medium which fosters engagement and dialogues among stakeholders. Thus, using social media to send unidirectional messages from managers to employees is not an effective use of the tool.

Social Media Is a Communications Tool Which Should Not Be