Michelle was asked to represent the cardiac unit as part of a Total Quality Management (TQM) initiative that is aimed at improving the overall quality of care at the hospital.Other departments, such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team.This TQM team is an example of ________.
A) a multi-cultural team
B) a cross-functional team
C) process integration
D) customer departmentalization

Question

Quizplus · Accepted Answer

The TQM team is an example of a cross-functional team as representatives from various departments are working together towards a common goal of improving the overall quality of care at the hospital.

Michelle Was Asked to Represent the Cardiac Unit as Part