When we make judgments about the behavior of other people, we tend to underestimate the influence of external factors and to overestimate the influence of internal factors. This tendency is called the self-serving bias.

Question

Quizplus · Accepted Answer

This statement is incorrect. The phenomenon described in the statement is actually called the fundamental attribution error, not the self-serving bias. The self-serving bias refers to the tendency for individuals to attribute their own successes to internal factors (such as their own effort or ability) while attributing their failures to external factors (such as bad luck or difficult circumstances).

When We Make Judgments About the Behavior of Other People