Upward communication is used to inform, direct, coordinate, and evaluate employees.

Question

Quizplus · Accepted Answer

Upward communication is the process where information flows from the lower levels of a hierarchy to the upper levels. It is typically used by employees to convey their feedback, suggestions, complaints, or reports to their higher-ups, not to inform, direct, coordinate, and evaluate employees, which is characteristic of downward communication.

Upward Communication Is Used to Inform, Direct, Coordinate, and Evaluate