Downward communication is used ________.
A) by employees to give managers progress reports
B) to coordinate and evaluate employees
C) between employees at the same organizational level
D) between people of different departments and organizational levels

Question

Quizplus · Accepted Answer

Downward communication is generally used by managers to coordinate and evaluate employees. It involves the flow of information or instructions from higher-level managers to lower-level employees. Option A is incorrect as upward communication is used by employees to give managers progress reports. Option C is incorrect as horizontal or lateral communication is used between employees at the same organizational level. Option D is incorrect as diagonal communication involves communication between people of different departments and organizational levels.

Downward Communication Is Used ________