Which of the following is true for organizational communication?
A)It uses formal but not informal communication techniques.
B)It includes informal communication via the grapevine.
C)Information flows according to the organization's chain of command.
D)It does not include interpersonal communication.

Question

Quizplus · Accepted Answer

Organizational communication refers to the process of exchanging messages within formal and informal channels of an organization. Informal communication, such as the grapevine, is often used to supplement formal communication channels, and information flows both through the chain of command and outside of it. Therefore, option B is the correct answer. Option A is incorrect because organizational communication can use both formal and informal communication techniques. Option C is incorrect because the communication flow is not always strictly according to the chain of command. Option D is incorrect because interpersonal communication is a key component of organizational communication.

Which of the Following Is True for Organizational Communication