During the presentation Sarah explained that the reason for downsizing was the recession which was hitting the company badly.However, the fact of the matter was that the company had not yet experienced any loss of revenues but were anticipating bad days ahead, which could eventually lead to mass layoffs.This is an example of the ________ aspect of the communication process.
A) channeling
B) filtering
C) selective perception
D) poor decoding

Question

Quizplus · Accepted Answer

This is an example of filtering, which is the deliberate manipulation of information to make it appear more favorable to the receiver. In this case, the company is anticipating bad times ahead and using the recession as an excuse to justify downsizing.

During the Presentation Sarah Explained That the Reason for Downsizing