Sarah's sales figures show that she has been the top performer in her department for the last eight months.Two months prior to her annual performance review, Sarah's sales numbers fell due to her ill health causing her manager to rate her performance as just satisfactory.This is an example of the ________.
A) randomness bias
B) availability bias
C) self-serving bias
D) representation bias

Question

Quizplus · Accepted Answer

This is an example of availability bias, where the manager is influenced by the most recent information (Sarah's recent drop in sales) rather than considering her consistent top performance over the previous months.

Sarah's Sales Figures Show That She Has Been the Top