How do infomediaries and consumer information websites increase the intensity of competitive rivalry?
A) by shifting customers away from issues of price
B) by consolidating the marketing message that consumers use to make a purchase decision
C) by making competitors in cyberspace seem less equally balanced
D) by highlighting unique selling advantages of a firm

Question

Quizplus · Accepted Answer

Some shopping infomediaries, such as CNET, not only search for the lowest prices on many different products but also rank the customer service quality of different sites that sell similarly priced items. They increase rivalry by consolidating the marketing message that consumers use to make a purchase decision into a few key pieces of information over which the selling company has little control.

How Do Infomediaries and Consumer Information Websites Increase the Intensity