Customers are one of the competitive forces that affect an organization's ability to compete.

Question

Quizplus · Accepted Answer

Customers can affect an organization's ability to compete by having the ability to choose between different products, brands, and companies. Their preferences, expectations, and feedback can influence the success or failure of the organization's products and services in the market. Therefore, organizations need to understand their customers' needs and wants, and continuously strive to provide high-quality and value-added offerings to remain competitive.

Customers Are One of the Competitive Forces That Affect an Organization's