The three principle levels within a business organization hierarchy are
A) senior management, operational management, and service workers.
B) senior management, middle management, and operational management.
C) senior management, operational management, and information systems.
D) senior management, middle management, and service workers.

Question

Quizplus · Accepted Answer

Senior management is the highest level, responsible for overall strategic decision-making. Middle management is responsible for implementing those decisions and managing operational management. Operational management is responsible for the day-to-day operations and supervision of employees. Service workers are typically at the lowest level in the hierarchy, responsible for carrying out tasks and providing services. Option A is incorrect because it separates operational management and service workers, however, operational management is responsible for supervising service workers. Option C is incorrect because information systems are not part of the hierarchy. Option D is incorrect because service workers are not a management level.

The Three Principle Levels Within a Business Organization Hierarchy Are