Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?
A) total cost of ownership
B) return on investment
C) breakeven point
D) cost-benefit analysis

Question

Quizplus · Accepted Answer

The total cost of ownership model takes into account both direct and indirect costs associated with adopting and implementing new technology, such as hardware and software costs, training expenses, maintenance and support fees, and employee productivity losses during the transition period. This comprehensive approach allows firms to accurately calculate the actual cost of specific technology implementations and make informed decisions about their investments. The other options - return on investment, breakeven point, and cost-benefit analysis - do not provide the same level of detail regarding the total cost of ownership.

Which Model Can Be Used to Analyze the Direct and Indirect