Sylvia just began a new job as a retail customer service representative. However, she is dissapointed that the new job does not allow her to use her technology literacy skills. Which of the following terms best describes Sylvia's level of employment?
A) Unemployment
B) Absolute advantage
C) Underemployment
D) Competitive advantage

Question

Quizplus · Accepted Answer

Underemployment refers to a situation where a person is employed but their skills, education, or experience are not being fully utilized in their job. In Sylvia's case, she is able to work, but her technology literacy skills are not being utilized in her current role as a customer service representative, which makes her underemployed.

Sylvia Just Began a New Job as a Retail Customer