Marissa, a production manager, recently contacted the managers withing the marketing and shipping departments to help her tackle an issue related to product design and packaging. This is an example of what type of communication?
A) Upward communication
B) Downward communication
C) Lateral communication
D) Grapevine communication

Question

Quizplus · Accepted Answer

This is an example of lateral communication, as Marissa is communicating with managers from different departments who are at the same level in the organizational hierarchy.

Marissa, a Production Manager, Recently Contacted the Managers Withing the Marketing