Oncology Associates, a large medical practice, employs 12 doctors who all use dictation to complete their medical chart documentation. Rather than hire transcriptionists the medical practice has found a company called ABC Transcription who will pick up the dictation tapes, transcribe the doctors comments and then drop off the completed medical charts. This is an example of:

Question

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This scenario describes outsourcing, which is when a company contracts with an external organization to perform a business function that would otherwise be done in-house. In this case, Oncology Associates has outsourced their medical transcription work to ABC Transcription instead of hiring additional staff to do it internally.

Oncology Associates, a Large Medical Practice, Employs 12 Doctors Who