
Figure 11-6
-Figure 11-6 above shows the sequential process of building brand equity.Segment A represents the first step,which is to
A) create a consumer-brand connection.
B) develop positive brand awareness.
C) reward loyal customer behavior.
D) establish a brand's meaning in the minds of consumers.
E) elicit the proper consumer responses to a brand's identity and meaning.
Correct Answer:
Verified
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A)any word,device (design,sound,shape
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