Multiple Choice
Figure 12-6
-According to Figure 12-6 above,Box C represents which dimension of service quality?
A) reliability
B) empathy
C) tangibility (tangibles)
D) assurance
E) responsiveness
Correct Answer:
Verified
Related Questions
Q111: As a dimension of service quality, responsiveness
Q123: Figure 12-6 Q123: Most marketing experts agree that it is Q124: Ron had a craving for sushi so Q127: The dimension of service quality called _ Unlock this Answer For Free Now! View this answer and more for free by performing one of the following actions Scan the QR code to install the App and get 2 free unlocks Unlock quizzes for free by uploading documents
