In terms of the online customer experience, community refers to
A) an information system where anyone can post content depending upon his or her level of self-disclosure.
B) websites that allow people to congregate in online chat rooms to exchange views on topics of common interest.
C) a social network of individuals who interact through specific media, potentially crossing geographical and political boundaries, in order to pursue mutual interests or goals.
D) user-to-user communications hosted by a company to enhance customer experience and build favorable buyer-seller relationships.
E) a customer's network of family, friends, acquaintances, and co-workers with whom he or she communicates on regular basis.
Correct Answer:
Verified
Q79: Q80: Travel websites such as Priceline.com are designed Q81: Automobile dealerships have invested significant time, effort, Q82: The _ website design element can be Q83: Some websites enable a user to talk Q85: Most websites do not include every design Q86: A virtual _ is a social network
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