When Andrea visited www.disneystore.com, she looked at several different classic Winnie the Pooh plush animals before she selected Piglet and Tigger and put them in her shopping cart. She next went to checkout where she confirmed her purchase, typed in her address, and concluded the transaction by providing her credit card information. In terms of customer experience, this example describes the ________ website design element.
A) context
B) community
C) content
D) commerce
E) connection

Question

Quizplus · Accepted Answer

This example describes the commerce element, which involves the transaction process, including selecting items, checking out, and providing payment information.

When Andrea Visited Www