"What's your social?" the insurance provider on the phone asks Renee. "One, six, four . . ." Renee begins. After a brief pause, she continues, "seventy-two . . . sixteen thirty-eight." To ease the burden on the insurance associate's short-term memory, Renee is giving the number in ______ rather than as individual digits.

Question

Quizplus · Accepted Answer

Renee is giving the number in chunks to make it easier for the insurance associate to remember. Chunks represent a group of information that is connected and meaningful, and therefore easier to recall than individual digits. The other options, such as nuggets, clumps, or clusters, do not accurately describe the grouping of information in this scenario.

"What's Your Social?" the Insurance Provider on the Phone Asks