Stefan receives an unexpected bill. He decides to contact the creditor to work out a payment plan. Stefan's response illustrates:

Question

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Stefan's decision to contact the creditor and work out a payment plan shows that he is engaging in a secondary appraisal, which involves evaluating his coping options and determining how to address the problem. This is in contrast to a primary appraisal, which involves assessing the situation itself and determining whether it poses a threat or challenge. Emotion-focused coping would involve strategies like distraction or relaxation to manage the emotional distress associated with the unexpected bill, which is not what Stefan is doing. An approach-avoidance conflict would be present if Stefan was experiencing mixed feelings about paying the bill, such as feeling both relief and anxiety about it.

Stefan Receives an Unexpected Bill