Which of the following statements is NOT correct?
A)Service consumers are more brand loyal.
B)Personal sources of information are more important to service consumers versus nonpersonal sources.
C)Service consumers have fewer alternatives to consider.
D)Self-service is a viable alternative for many services.
E)Customers always prefer customized services to standardized services.

Question

Quizplus · Accepted Answer

This statement is not always correct, as some customers may prioritize consistency and reliability over personalized services. It ultimately depends on the individual preferences and needs of the customer.

Which of the Following Statements Is NOT Correct