For a Service Business,buffering the Technical Core Does NOT Mean

For a service business,buffering the technical core does NOT mean:

A) minimizing dependence on consumer performance.
B) production-lining the parts of the operation that can be isolated.
C) decoupling production from the environment and customer as much as possible.
D) offering more personalized service.
E) ensuring that the core of the service is able to run as efficiently as possible.