Fast-food restaurants such as Wendy's,Burger King,and Taco Bell employ a single-line strategy.In comparison,McDonald's employs a multiple line strategy.The single-line strategy helps minimize the effects of which of the following principles of waiting?
A) Preprocess waits feel longer than in-process waits.
B) Unoccupied waits feel longer than occupied waits.
C) Unfair waits seem longer than equitable waits.
D) Solo waits feel longer than group waits.
E) The more valuable the service,the longer the customer will wait.
Correct Answer:
Verified
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