________ refers to the process of providing support to assure the change becomes permanent.
A)Unfreezing
B)Changing
C)Refreezing
D)Transforming

Question

Quizplus · Accepted Answer

Refreezing refers to the process of ensuring that the changes made during the change phase become permanent and are maintained. It involves stabilizing the new behaviors, systems, or structures and embedding them into the organizational culture.

________ Refers to the Process of Providing Support to Assure