Southwest Airlines focuses on developing leadership in others and provides opportunities to learn from mistakes.When an employee makes a mistake,supervisors may commonly ask the question;"What will you do differently next time?" Which core element of learning best represented Southwest Airlines?
A)willingness to learn
B)ability to learn
C)supportive organizational culture
D)sufficient development experiences

Question

Quizplus · Accepted Answer

The supportive organizational culture is best represented by the focus on developing leadership in others, providing opportunities to learn from mistakes, and the supervisors' question. All these elements demonstrate that Southwest Airlines encourages employees to learn and grow and that mistakes are viewed as opportunities for development, rather than as failures.

Southwest Airlines Focuses on Developing Leadership in Others and Provides