Regarding Commercial Telephone and Internet Therapy,which of the Following Statements

Regarding commercial telephone and Internet therapy,which of the following statements is FALSE?

A) Email counseling may not be completely confidential, since emails can be intercepted and misused.
B) Research has shown telephone counseling helped improve the success rates for smokers as well as benefiting depressed persons.
C) Telephone therapy is seriously undermined by the lack of close personal contact found in face-to-face interactions.
D) Commercial telephone therapists have to be credentialed and licensed just like face-to-face therapists.