Thomas, the head of the marketing department in an organization, has structured his department in such a way that the roles and responsibilities of his workers are loosely defined. Moreover, he does not exert too much control over his workers and encourages two-way communication. His workers tend to be highly satisfied with their jobs when compared to those in the finance department, headed by John who exerts more control. From this scenario it can be inferred that Thomas has adopted a _____ mechanism for coordinating.

Question

Quizplus · Accepted Answer

Thomas has adopted a behavioristic mechanism for coordinating, which is characterized by loose job definitions and a focus on communication and worker satisfaction. This is in contrast to bureaucratic, authoritative, or centralized mechanisms that prioritize control and conformity over autonomy and flexibility.

Thomas, the Head of the Marketing Department in an Organization