New Skin, a cosmetics company, is focused on innovation and new product introduction. New Skin will place heavy emphasis on which perspective of the balanced scorecard?
A) Financial perspective
B) Customer perspective
C) Business process perspective
D) Learning and growth perspective

Question

Quizplus · Accepted Answer

The learning and growth perspective of the balanced scorecard focuses on developing the skills and abilities of employees and fostering a culture of innovation and continuous improvement, which is directly applicable to New Skin's focus on introducing new products and staying ahead of the competition.

New Skin, a Cosmetics Company, Is Focused on Innovation and New