Which of the following statements is true of the changing scenario of operations management in American business over the last five decades?
A)The nonfarm labor force is increasingly joining the goods-producing sector.
B)The current trend in value chain design is to rely more on vertical integration and less on outsourcing and other services.
C)There has been a shift from mass customization to mass production.
D)There has been a fundamental shift away from the production of goods and toward the provision of services.

Question

Quizplus · Accepted Answer

Over the last five decades, there has been a fundamental shift away from the production of goods and toward the provision of services, as the service sector has grown in importance in American business. This shift has been driven by factors such as technological advancements, globalization, and changes in consumer preferences. As a result, operations management has had to adapt to focus more on the efficient delivery of services rather than just the production of goods.

Which of the Following Statements Is True of the Changing