What software can automatically route customers who contact the company to a sales representative? Companies can use this software to forecast customer needs.
A)Marketing encyclopedias
B)Sales campaign management
C)One-to-one marketing
D)Sales force automation

Question

Quizplus · Accepted Answer

Sales force automation software includes features such as lead management and routing, which can automatically assign incoming leads to sales representatives based on various criteria, such as location or product expertise. It can also provide forecasting tools based on lead data, allowing companies to anticipate customer needs and adjust their sales strategy accordingly.

What Software Can Automatically Route Customers Who Contact the Company