In the Harrington book,Business Process Improvement,what questions should companies ask about their business processes to identify areas of improvement? Cite five of them.
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Q15: A process model can be as simple
Q16: Define organizational change management (OCM).
Q17: Software programs that automate the execution of
Q18: Organizational change management is a trivial part
Q19: In flowchart analysis,each activity in the process
Q20: A deployment flowchart is also known as
Q21: Create a swimlane document flowchart for the
Q22: Why,and in what circumstances,are workflow tools useful?
Q24: Create a swimlane document flowchart for the
Q25: What is value analysis? How can the
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