During a Client's Orientation to a Skilled Nursing Facility, a Member

During a client's orientation to a skilled nursing facility, a member asks the nurse to explain what an ombudsman does.The nurse's most appropriate response is:

A) "If your mother has a financial concern, the ombudsman is notified."
B) An ombudsman is a volunteer advocate."
C) "Your mother's care will be managed by an ombudsman."
D) "If you have concerns about your mother's care, an ombudsman will look into the problem."