The Nurse Is Teaching a Patient About Proper Administration of Eardrops

The nurse is teaching a patient about proper administration of eardrops. Which statements are correct? (Select all that apply.)

A) Remove cerumen with a cotton-tipped swab before instilling the drops.
B) Instill the drops while still cool from refrigeration.
C) Warm the eardrops to room temperature before instillation.
D) The adult patient should pull the pinna of the ear up and back.
E) Insert a dry cotton ball firmly into the ear canal after instillation.
F) Massage the earlobe after instillation.