Customer-facing processes improve when processes share data.

Question

Quizplus · Accepted Answer

By sharing data between different customer-facing processes, organizations can improve overall efficiency and provide a better customer experience. This can include sharing customer information, order details, and other relevant data across different departments such as sales, customer service, and marketing. It allows for a more streamlined and coordinated approach, reducing errors and delays in the customer journey.

Customer-Facing Processes Improve When Processes Share Data