Which of the following statements is true of the impact of new information systems on sales processes in the future?
A) Wearable technology can be used solely for buying products.
B) Cloud-based CRM software can be used off site without installation.
C) Social CRM will allow a vendor to control a customer's relationship with a business.
D) The use of cloud-based CRM will be avoided as it has high start-up costs.

Question

Quizplus · Accepted Answer

Cloud-based CRM software can be accessed off site without the need for installation and can be used to manage sales processes remotely. Wearable technology can be used for a variety of purposes beyond buying products, and social CRM is designed to enhance the customer's role in controlling their relationships with businesses. While cloud-based CRM may have some start-up costs, it is still a popular choice for many businesses due to its flexibility and scalability.

Which of the Following Statements Is True of the Impact