Amy listened to the salesperson describe the qualities of a well-known sport utility vehicle that she was considering buying. She asked about the gas mileage, road stability, and frequency of repairs. The salesperson assured her that this model had the best record in its class on all of the variables. She checked the salesperson's answers against the ratings in a consumer's guide and brought the discrepancies to his attention. We can say that Amy is
A)feisty.
B)skeptical.
C)argumentative.
D)a know-it-all.

Question

Quizplus · Accepted Answer

Amy is skeptical because she is questioning the salesperson's claims and comparing them to outside sources for verification. She is not necessarily argumentative or a know-it-all, and the term feisty doesn't accurately describe her behavior in this situation.

Amy Listened to the Salesperson Describe the Qualities of a Well-Known