You have been working at a bank for the last 4 years, but they recently changed systems and you had to relearn how to perform every task. However, after a while, you notice that you cannot remember how you used to perform these tasks using the old system. This is an example of _____.

Question

Quizplus · Accepted Answer

Retroactive interference is the interference with the retrieval of previously learned information due to the learning of new information. In this scenario, the new system has interfered with the employee's ability to retrieve the old system's processes. This is a classic example of retroactive interference. Proactive interference is the interference with the learning of new information due to previously learned information.

You Have Been Working at a Bank for the Last