The distinction between product fill rate and order fill rate is significant in a single product situation.

Question

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In a single product situation, there is no difference between product fill rate and order fill rate as there is only one product to fulfill orders for. Both terms refer to the percentage of orders that are completely fulfilled, including all requested items, without any partial shipments or backorders. The distinction between these two terms is relevant only in multi-product situations where there may be variations in the availability of different products and customers may place orders for multiple items in a single order.

The Distinction Between Product Fill Rate and Order Fill Rate