When Communicating Within the Health Profession, Which Would Not Be

When communicating within the health profession, which would not be considered a technique to keep in mind?

A) Good communication skills are necessary in establishing rapport with patients. 
B) Patients feel respected when they are called by their full name. 
C) Patients should be encouraged to not verbalize their feelings. 
D) Patients should be given technical information in a manner they can understand.