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MrsLove Has Just Seen the Physician And, as You Walk

Question 14

Multiple Choice

Mrs.Love has just seen the physician and, as you walk her from the examining room, she says, "Dr.Med sure was short with me today." You respond, "Did you get to spend all the time you needed? " Which of the following best describes the communication skill used in your response?


A) Masking
B) Congruency  
C) Clustering
D) Feedback

Correct Answer:

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