When family members make angry and persistent demands on the staff,this is most likely the result of:

Question

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When family members make angry and persistent demands on the staff, it is most likely due to fear over the condition of their relative. They may feel helpless and unable to control the situation, which can result in frustration and anger directed towards the healthcare team. It is important for staff to acknowledge and address these concerns while maintaining professionalism and setting realistic expectations. Options A, B, and C may not be the root cause of the family's demands.

When Family Members Make Angry and Persistent Demands on the Staff,this