Duane operates a retail clothing store in Vancouver, British Columbia. He is concerned that his evaluation of a particular employee is somewhat biased, given that Duane "sees himself" in that employee. Which of the following appraisal methods should Duane use so as to mitigate his explicit bias?
A) behavioural observations scales
B) performance management
C) field review
D) critical incident reports
Correct Answer:
Verified
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