Which belief resulted in Loblaws' conversion of 10,000 part-time jobs into full-time jobs?
A)part-time employees need more supervision
B)part-time employees exhibit higher rates of absenteeism
C)improved retention of staff has a direct impact on customer satisfaction
D)full-time jobs contribute more to the GDP

Question

Quizplus · Accepted Answer

The belief that improved retention of staff has a direct impact on customer satisfaction led to Loblaws' decision to convert 10,000 part-time jobs into full-time jobs. This shows that they realized the importance of keeping skilled and experienced employees, and that providing stable employment can lead to better service for customers.

Which Belief Resulted in Loblaws' Conversion of 10,000 Part-Time Jobs