Scenario 1.5: HRM Challenges-Outsourcing
Over the past decade CIBC,BMO and RBC financial groups have outsourced some of their human resource services.Recently RBC has brought back several of their HR-related services in-house.
-Please refer to Scenario 1.5.How do these financial institutions outsource?
A)by contracting outside the organization for work that was formerly done by internal employees
B)by contracting work to another country that was formerly done by internal employees
C)by using employment types such as part-time,temporary and fixed-term
D)by hiring employees in ways other than the traditional full-time job

Question

Quizplus · Accepted Answer

The scenario mentions that the financial institutions have outsourced some of their HR services, which means contracting outside the organization for work that was formerly done by internal employees. Option B is not mentioned in the scenario, while options C and D refer to different types of employment which may or may not be part of outsourcing.