Scenario 8.4: BC Ferries Queen of the North Sinking
The Transportation Safety Board investigation into the sinking of the BC Ferries Inc.Queen of the North,and the fatalities of two passengers warned that some crew members in safety-critical positions regularly smoked cannabis between shifts,both on board and off the vessel on which they lived for several weeks.During the investigation,the CEO of BC Ferries reacted emotionally,requesting publicly that he wanted the TSB to recommend mandatory drug testing of all employees.The Marine Workers' Union stated that they were not aware of cannabis use by crew members,yet it seemed well-known among BC Ferries' employees and officers.The union,speaking on behalf of its members,has never supported substance abuse testing.
-Please refer to Scenario 8.4.Substance abuse among employees is one of the major societal issues of today,found in all levels of an organization.Who plays a key role in identifying potential substance abuse problems through regular employee monitoring of attendance,behaviour,and performance?
A)supervisor
B)co-workers
C)senior management and owner
D)Workers' Compensation board

Question

Quizplus · Accepted Answer

Supervisors are responsible for monitoring the attendance, behavior, and performance of their employees. This allows them to identify potential substance abuse problems early on and address them through appropriate interventions. Co-workers may also observe behavior changes but may not have the same level of authority to intervene. Senior management and the owner may be responsible for implementing policies and procedures related to substance abuse, but regular monitoring of individual employees is typically the role of front-line supervisors. The Workers' Compensation board is an external regulatory agency that may become involved after an incident or accident has occurred.