Carmen's gift basket company has been struggling in the slow economy,so she decides to assess staff morale.What is the most effective way for her to accomplish this task?
A) issue a questionnaire
B) implement a Facebook page
C) do some "management by walking around"
D) enforce an all-channel communication network

Question

Quizplus · Accepted Answer

"Management by walking around" is an effective method to assess staff morale as it involves interacting with employees in their workstations, observing their behavior and work environment, and talking to them about their concerns and ideas. This method helps the manager to establish a relationship with their employees and gain their trust, which allows employees to open up and provide honest feedback. It also demonstrates that the manager is interested in their employees' well-being and is willing to listen to their opinions. A questionnaire or all-channel communication network may be effective in gathering feedback, but it lacks the personal touch and interaction with employees that "management by walking around" offers. Implementing a Facebook page may also be useful for communication, but it may not be the most effective way to assess staff morale.

Carmen's Gift Basket Company Has Been Struggling in the Slow