Gloria has just been named CEO of a struggling athletic shoe company.Some employees are excited for the future.Others are nervous because Gloria favors a fundamental rethinking of the company's business.Gloria is clearly an advocate of ________.

Question

Quizplus · Accepted Answer

Gloria favors a fundamental rethinking of the company's business, which is the primary characteristic of Business Process Reengineering (BPR). BPR is a management approach that seeks to radically redesign business processes to improve their quality, efficiency, and effectiveness. Six Sigma, kaizen, and TQM are other quality management approaches that aim to improve organizational performance but do not necessarily involve fundamental business process redesign.

Gloria Has Just Been Named CEO of a Struggling Athletic