Customers now demand not only prompt e-mail replies to their queries but also ____ alerts.
A) proactive
B) simple
C) standard
D) preliminary

Question

Quizplus · Accepted Answer

Customers now expect companies to not only respond promptly to their queries via email, but also to proactively provide updates and alerts related to their orders or accounts. This helps customers stay informed and feel more connected to the company, thereby improving their overall satisfaction with the service. Therefore, option A - proactive - is the best choice.

Customers Now Demand Not Only Prompt E-Mail Replies to Their